Streamlining Our Payroll with A&A EmployerServices/ Why We Chose A&A Employer Services as our Payroll Partner
By Dominique Lee, President of Vivaro Nearshore & Bubble Communications
As the President of two fast-paced businesses—Vivaro Nearshore and Bubble Communications based inTustin, California—I wear a lot of hats. When leading multiple companies, youquickly learn how vital it is to have reliable vendors who can take keyresponsibilities off your plate, especially something as essential as payroll.That is where A&A Employer Services stepped in.
The Struggle Before A&A
We are a family-run business, and like many small companies,we started with Intuit’s payroll system. Shortly after I joined the company,our CTO moved us over to ADP, but that switch did not last long. ADP introduceda host of new challenges—high surcharges for off-cycle payroll and subparservice—that made payroll more stressful than ever. So, we returned to Intuit,and after that experience, my father was hesitant to explore any other options.
For years, we stuck with what we knew—not because it workedwell, but because we were cautious. Payroll is too important to get wrong.
Meeting A&A Employer Services
Fast forward a few years, I met Scott Riley at A&AEmployer Services. We talked about our experience with Intuit and our failedswitch to ADP, and the conversation immediately resonated. My dad, who hadtaken a more passive role in the business, was still holding tightly ontopayroll responsibilities. It was one of the last things he wanted to handoff—even to me. But I knew, eventually, payroll would end up on my already fullplate.
What drew me to A&A was their shared values—afamily-run, customer-focused business that genuinely understands the importanceof relationships. Scott patiently answered every question I had. He understoodthe weight of the decision and for that reason we trusted A&A and made theswitch.
Services That Made a Difference
· Customized Payroll Solutions
We kicked off our partnership with A&Aright as we were onboarding a new out-of-state employee. A&A handled allthe logistics—payroll tax setup, workers' compensation registration,unemployment insurance—and even helped correct reporting errors from prioryears. They did not just onboard us; they cleaned up our history and set us upfor long-term success.
· Workers' Compensation Management
A&A’s approach to claims review andincident tracking gives us confidence that we are covered. They help minimizerisk and ensure compliance that does not create more admin work for us. It islike having an extension of our HR team.
· Benefits and Insurance Administration
Their support with managing our employeebenefits has also been a huge plus. From helping staff understand theirhealthcare plans to assisting with retirement options that were set up prior,A&A takes on the burden of benefits admin so we can focus on growing ourteam.
The A&A Advantage
Personalized, Hands-On Support
The A&A team is incredibly responsive.They send friendly reminders when we forget to submit hours or commissions(yes, it happens!). We have several team leads who collect employee hours, andA&A allows us to send information from multiple managers, streamlining ourinternal workflow.
Multi-State Compliance Confidence
As we have expanded our team remotely,A&A has taken over the complexities of multi-state payroll compliance. Theyensure taxes are filed accurately and on time in every state we operate in—atask that would have been complex and lengthy for a non-payroll expert likemyself.
Easy, Accessible Technology
Their portal is intuitive and user-friendly.Our employees can easily access their paystubs, W2s, and benefit informationwithout needing us. It is one less question in our inbox and one more wayA&A saves us time.
Tangible Results
Partnering with A&A was a no-brainer. We are gettingbetter, more attentive customer service than we ever did with Intuit or ADP—andat a price point that is just as competitive, if not better. Most importantly,my dad no longer worries about payroll, and I do not either. A&A handles itwith the same level of care we would as business owners.
If you are still running your payroll, or you are frustratedwith a big-box payroll provider, I strongly urge you to give A&A a call.Let them take that weight off your shoulders—you will not regret it. ChoosingA&A Employer Services has been one of the smartest moves we have made. Theyare more than a vendor—they are a true partner.
