Kathy & Brenna

Before partnering with A&A Payroll Services, Kathy Clark experienced significant frustration with a previous payroll provider following an acquisition. What had once been a trusted, reliable service became impersonal and difficult to manage, with ongoing marketing messages, confusing fees, and a lack of responsiveness. Payroll no longer felt simple or supportive, and resolving issues required far more effort than it should have for a small team.

A&A Payroll Services delivered an immediate shift in experience through hands-on, team-based support. Every interaction was marked by patience, accessibility, and a willingness to help, creating a payroll process that felt collaborative rather than transactional. A&A handled payroll entry directly, removing friction and saving time, while remaining available for questions whenever they arose.What stood out most was the simplicity of onboarding and the trust built through honest communication. Kathy felt confident recommending A&A to other business owners, knowing the team would either provide the right solution or point them in the right direction.