Lucky's Auto Care

Before partnering with A&A Payroll Services, Lucky’s Auto Care relied on a large payroll provider that made it difficult to build real relationships or stay confidently compliant. Support felt impersonal, communication was limited, and resolving issues required navigating call centers rather than speaking with someone who truly understood the business. Payroll and compliance felt transactional rather than supportive, creating unnecessary stress for a growing team.

A&A Payroll Services delivered a fundamentally different experience. From day one, the relationship mattered. Tom could call Scott or Beth directly and speak with people who knew his employees by name and understood the nuances of his business. Payroll became easy to run, questions were answered immediately, and issues were handled with care and expertise.Beyond payroll, A&A helped integrate workers’ compensation with payroll, saving money and improving efficiency. What truly set A&A apart, however, was the human element. During a deeply personal family loss, Scott went above and beyond with a gesture of compassion that left a lasting impression. That level of care is something no big-box provider can replicate.